Terms of Service

1. Acceptance of Terms

By accessing and using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

These Terms apply to all visitors, users, and others who access or use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Description of Services

Rajat Negi Performance Marketing provides the following professional services to ecommerce businesses:

3. User Responsibilities and Acceptable Use

3.1 Acceptable Use

When using our services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful business purposes
• Respect intellectual property rights
• Maintain the confidentiality of any login credentials
• Cooperate with us in good faith during service delivery

3.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Transmit harmful code, viruses, or malicious software
• Violate any applicable laws or regulations
• Engage in activities that could damage our reputation

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, images, software, and methodologies, are owned by or licensed to Rajat Negi Performance Marketing and are protected by intellectual property laws.

4.2 Client Content and Data

You retain ownership of your business data, content, and materials provided to us. By engaging our services, you grant us a limited license to use, access, and process your data solely for the purpose of providing our services.

4.3 Work Product

Upon full payment, you will own the specific deliverables created exclusively for you, while we retain ownership of our general methodologies, processes, and any improvements to our proprietary systems.

5. Payment Terms and Billing

5.1 Fees and Payment

Service fees will be outlined in individual service agreements or proposals. Payment terms are typically as follows:

• Consultation services: Payment due upon completion
• Ongoing services: Monthly billing in advance
• Project-based work: 50% upfront, 50% upon completion
• All invoices are due within 30 days of invoice date

5.2 Late Payments

Late payments may result in suspension of services and may incur additional charges. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month.

5.3 Refund Policy

Refunds are considered on a case-by-case basis. For ongoing services, cancellation requests must be made at least 30 days in advance. No refunds are provided for completed work or services already delivered.

6. Limitation of Liability and Disclaimers

6.1 Service Disclaimers

• Marketing results may vary based on numerous factors beyond our control
• We cannot guarantee specific performance metrics or ROI
• Digital marketing platforms may change policies affecting campaign performance
• Market conditions and competitive factors may impact results

6.2 Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the total amount paid by you for services in the 12 months preceding the claim. We shall not be liable for any indirect, incidental, special, or consequential damages.

7. Termination and Suspension

7.1 Termination by Either Party

Either party may terminate ongoing services with 30 days written notice. Project-based work cannot be terminated once begun without mutual agreement.

7.2 Immediate Termination

We may immediately terminate or suspend services if:

• You breach these Terms of Service
• Payment is overdue by more than 30 days
• You engage in prohibited activities
• We determine that continuing the relationship is not in our best interest

7.3 Effect of Termination

Upon termination, we will provide you with completed work and your data in a reasonable format. You remain responsible for all charges incurred before termination.

8. Contact Information and Legal

8.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

8.2 Contact Information

For questions about these Terms of Service or our services, please contact us:

9. Miscellaneous Provisions

9.1 Entire Agreement

These Terms, together with our Privacy Policy and any signed service agreements, constitute the entire agreement between you and us regarding our services.

9.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

9.3 Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.